| Pack
strategy and design is more important today than it has ever been.
With the much debated challenges that traditional marketing faces,
and the related development of shopper marketing, the role of the
pack in the marketing mix has changed considerably. However, the traditional
tensions between client needs, design agency philosophies and research
task continue to exist.
To meet the emerging challenges,
Shoppercentric and Engage Research have combined their complementary
skills and thinking to develop a fresh approach to packaging research
- Packaging Unwrapped.
Packaging Unwrapped is a framework
for thinking about packaging. From client through design to research,
combining user and shopper understanding and expertise, Packaging
Unwrapped enables clients and design agencies to create more effective
packaging.

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The
key benefits of this approach are: |
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Generating the
context for design creatives |
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Offering a flexible process
with clear guidance on what type of research to use when |
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Ensuring both the User and
Shopper needs are considered in the business decision-making
process |
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Providing objective support
for the final decision |
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The
framework itself is defined by three key phases: |
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Contextualising
the design -
involving a review of the context to the design, and the retail
environments in which it must succeed. This
stage can include
consideration of the business need driving the design; reviewing
existing data; assessing the in-store issues in terms of shopper
behaviour, plus retailer approaches to the category layout |
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Maximising
the design -
in which we look to understand the role of the pack in relation
to shopper/user needs; fill knowledge gaps; research design
options if a number are in consideration |
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Finalising
the design -
at which point the research process
reviews the lead design against User and Shopper KPIs |
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